Terms-Conditions

Acceptance of Terms

his Terms of Use document outlines the conditions under which Unwrap Happiness grants you permission to access, use, and benefit from our products and services via our website, phone numbers listed on the website, or Facebook or Instagram or LinkedIn (collectively, the “Platform”). If you do not agree to these Terms of Use, our Privacy Policy, or any other applicable policies, you may not access the Platform.

Collection of Personal Information

We may collect personal information from you, including but not limited to your name, phone number, email address, physical address, credit card information, and bank details.

Account Registration and Responsibility

To use our services, you must register on the Platform and to create an account (“Account”). You are responsible for maintaining the confidentiality of your Account information and for all activities conducted through your Account.

Service Availability

Our services are available in specific cities and locations listed on our Platform at [http://unwraphappiness.in](http://unwraphappiness.in) (“Places of Service”). Services are provided from 9:30 A.M. to 7:00 P.M. only.

Service Provision

The availability of services is subject to the availability of the items you order. We will update you if any changes to your order upon confirmation.

Order Details

You must provide accurate delivery addresses and other crucial information. We will notify you of any changes to your order when confirming it.

User Representations and Warranties

By using the Platform, you represent and warrant that: (i) you are legally competent to enter into this agreement; (ii) all information provided is correct and accurate; (iii) you will not impersonate others or misrepresent your identity or affiliations; and (iv) the services are not being used for resale or illegal purposes. If you are a minor, your parents or guardians must place the order on your behalf and will be responsible for any breaches of these Terms of Use.

Authorization on Behalf of Others

If you are using the Platform on behalf of another person or entity, you represent and warrant that you are authorized to accept these Terms of Use on their behalf. Both you and the person or entity you represent agree to be jointly and severally liable and to indemnify us for any violations of these Terms of Use.

Order Cancellation

You are not entitled to cancel an order once it has been confirmed by us. If an item you ordered becomes unavailable after confirmation, we will inform you of its unavailability.

Right to Cancel Orders

We reserve the right to cancel your order if:

  • We are unable to reach you to confirm the order.
  • The delivery address provided is outside our Places of Service.