At Unwrap Happiness, we value your satisfaction and aim to provide the best products and services. However, if there is an issue with your order, please review our return and refund policy below:
Damaged / Incorrect Orders
We hope you're happy with your purchase, but if you receive any damaged, missing, or incorrect products, please contact us within 24 hours of delivery. You can reach us via email at info@unwraphappiness.in or call us at +917060002542, +917778889223.
Once we receive your request, we will review the details and evaluate the issue. If approved, we will initiate a refund for the affected product(s).
Order Cancellations
Once your order is confirmed, cancellations are generally not allowed. However, if you have made a payment but need to cancel before the order is shipped, we will refund the full amount paid.
Order Cancellation by Unwrap Happiness
We reserve the right to cancel your order in certain situations, including but not limited to:
In the event of a cancellation initiated by us, you will receive a full refund.
Refund Process
Refunds, once approved, will be processed and credited back to the original payment method used for the order. Please allow 5-7 business days for the refund to reflect in your account.
For any questions or concerns, feel free to get in touch with us. We're here to help!
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his Terms of Use document outlines the conditions under which [Company Name] grants you permission to access, use, and benefit from our products and services via our website, phone numbers listed on the website, or Facebook or Instagram or LinkedIn (collectively, the “Platform”). If you do not agree to these Terms of Use, our Privacy Policy, or any other applicable policies, you may not access the Platform.
We may collect personal information from you, including but not limited to your name, phone number, email address, physical address, credit card information, and bank details.
To use our services, you must register on the Platform and to create an account (“Account”). You are responsible for maintaining the confidentiality of your Account information and for all activities conducted through your Account.
Our services are available in specific cities and locations listed on our Platform at [http://unwraphappiness.in](http://unwraphappiness.in) (“Places of Service”). Services are provided from 9:30 A.M. to 7:00 P.M. only.
The availability of services is subject to the availability of the items you order. We will update you if any changes to your order upon confirmation.
You must provide accurate delivery addresses and other crucial information. We will notify you of any changes to your order when confirming it.
By using the Platform, you represent and warrant that: (i) you are legally competent to enter into this agreement; (ii) all information provided is correct and accurate; (iii) you will not impersonate others or misrepresent your identity or affiliations; and (iv) the services are not being used for resale or illegal purposes. If you are a minor, your parents or guardians must place the order on your behalf and will be responsible for any breaches of these Terms of Use.
If you are using the Platform on behalf of another person or entity, you represent and warrant that you are authorized to accept these Terms of Use on their behalf. Both you and the person or entity you represent agree to be jointly and severally liable and to indemnify us for any violations of these Terms of Use.
You are not entitled to cancel an order once it has been confirmed by us. If an item you ordered becomes unavailable after confirmation, we will inform you of its unavailability.
We reserve the right to cancel your order if: